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Why do my Doordash ratings not update immediately after a delivery?

DoorDash ratings are based on the last 100 deliveries, so a single new rating may not change your average if you already have mostly 5-star ratings.

Ratings are calculated using a "rolling average" method, meaning that new ratings replace older ones.

If your acceptance rate is not updating, it may be because of a delay in the system or a technical glitch.

The number of ratings displayed may not match the exact number of deliveries completed, as it typically shows the last 100 ratings.

Ratings are calculated using a complex algorithm that takes into account various factors, such as communication, delivery instructions, order handling, and friendliness.

When customers rate their experience, they have the option to provide additional details, including positive comments, which are displayed as a green "11" in the app.

Customers have up to 72 hours after the delivery to rate their experience.

DoorDash ratings are not calculated immediately after a delivery; it may take some time for the rating to be processed and added to your total.

In the Dasher app, you can now see more detailed rating feedback from customers along several dimensions, including communication, following delivery instructions, order handling, and friendliness.

If you notice an error in your ratings or suspect fraudulent activity, you can report it to DoorDash's support team.

DoorDash's rating system is designed to continually improve and evolve, so you may notice changes over time.

For drivers looking to improve their rating, it may help to be selective about which orders they accept and focus on providing excellent customer service.

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